Receiving your order
- Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this may take up to 48 hours for shipments to be dispatched.
- We work closely with our shipment partner to minimize the potential impact of custom delays on our international customers.
- We do not ship on weekends or holidays.
Birthstone Scents uses 3 different carriers:
- USPS (United States Postal Services)
When using USPS carrier, we are not responsible for any loss or theft when the package has been delivered to the address with the tracking number as a proof of delivery.
We do offer free Ground Shipping on orders over $50.
Delivery times vary according to your selected delivery address and the time of day you place your order. WE ARE NOT RESPONSIBLE for USPS or Fedex shipping delays, if any delays should occur please contact your carrier directly.
WE DO NOT MAKE ANY CHANGES TO THE SHIPPING ADDRESS ONCE THE PACKAGE HAS SHIPPED.
All items are insured against theft and accidental damage while in transit from Birthstone Scents to the shipping address. Once your items have been delivered to the specific delivery address they are no longer covered by insurance and we are not responsible for theft.
Can I Check my Order
Once your order has shipped you will receive an automatic email with your tracking number and method of shipping.
Eau de Parfum (Perfume) Restriction
The US department of transportation does not allow pressurized or flammable items to be shipped by air. As a result order containing our Eau de Parfum products must be delivered via our Ground option. Due to these restrictions these items cannot be sent to international shipping addresses at this time. In the meantime we suggest that you select a different shipping destination within the U.S.